Shipping and Returns
Shipping carrier: We primarily use USPS Priority Mail and on occasion may use FedEx.
Shipping rates: Our rates are based on size and weight of the package and will further vary by distance. From time to time, we may offer free shipping promotions. We ship from Tennessee.
Delivery time: We typically ship orders between 1 to 3 days from when they were placed, transit time within the continental US may vary from 1 to 10 days. Transit times to Alaska, Hawaii and Puerto Rico are likely to exceed 10 days.
Tracking: You will receive an email once your order has been placed and another email with tracking information once your order has shipped.
Expedited shipping: At this time we do not offer expedited shipping.
International shipping: We do not offer international shipping at checkout, please email email@example.com to place your order and coordinate international shipping and duties & taxes where possible.
Returns and refunds: We accept returns within 14 days from the receipt of your order. We will process your refund once the return has been received and approved, this process could take between 5-7 days. Domestic returns are free, email firstname.lastname@example.org to get started and receive a prepaid return label.
Sales tax: Orders shipped to Tennessee recipients are subject to sales tax.